Some of America’s largest insurance companies have not been paying benefits on millions on policies after policyholders die. They believe it’s not their responsibility to contact the families of the deceased. It’s up to the beneficiaries to contact them and file a claim. That means the beneficiaries need to be aware of the policy and figure out how to file a claim. After a sweep of audits lead by state Insurance Commissioners like Florida’s Kevin McCarty, 25 insurance companies have agreed to pay more than $7.5 billion in back death benefits. However, they admit to no legal wrongdoing.
60 Minutes reporter Lesley Stahl will interview McCarty to uncover more information — particularly about the 35 companies who have still not settled and remain under investigation. 60 Minutes airs Sundays at 7pm on CBS.