An anonymous Apple Store employee went on Reddit to give some helpful tips to people who want the most out of their Apple Store visits. Here’s a typical helpful hint: look for the person carrying the iPad–that’s the “gatekeeper” who can hook you up with what you need fastest.
But to make things go really smoothly, you the customer have to hold up your end. “If things don’t go your way, please do not make a fuss about it by screaming out loud or throwing your stuff on the floor, or threatening the employee,” says the helpful Apple Store veteran. Yeah, good advice pretty much anywhere. Don’t threaten employees. Check. These Apple store visits apparently make people pretty wound up.