Dunkin' Donuts makes its cold brew available nationwide starting August 1, though many customers have already converted to the cold brew style. (Starbucks launched its own cold brew last summer, and Dunkin' Donuts started serving it in some locations this spring.) Cold brew doesn't just describe how the coffee is served; it describes the process by which it's prepared. Instead of just being poured over ice after cooling like typical iced coffee, the cold brew is steeped in cold water for hours. Dunkin', using popular language, says its cold brew is "craft-brewed" in "small batches" and, yes, "by hand."
The process creates what SVP Chris Fuqua calls an "inherently sweeter flavor." Dunkin' is encouraging customers to drink it black, but says the cold brew is "customizable based on guest preference."
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— Dunkin' Donuts WMA (@DDinWMA) March 31, 2016